We are as we think & how we’re treated +

We are as we think We’re told we are as we think. Perception can have a dramatic impact on wellbeing but the reality is far more complex. We are as we are treated Mostly we believe we are as we are treated. When we’re treated well, we presume that who we are and what we do[…]

What is trust?

If I offer you my trust am I – Agreeing with you? Doing what you ask of me? Offering robust feedback? Protecting your feelings? None of the above? What is considered a sign of trust to one may appear as a betrayal to another. We cannot define the minutia of every interaction but without a[…]

Platitudes undermine credibility

The leadership space is peculiarly susceptible to platitudes. But oversimplification makes them inadequate for dealing with the real difficulties that people face. We relate to the grain of truth that a platitude embodies but often apply them in the wrong context in ways that do not fully reflect the complexities of a situation. Part of a[…]

Don’t leave social media out of the productivity debate

Hardworking executives may have been surprised at research last year that found Australian leaders lagging on many of the key management indicators correlated with productivity. Among the gaps highlighted by an Ernst & Young report was a deficiency in people-management capability, particularly with respect to instilling a “talent mindset” across the business. The report, called Productivity Pulse,[…]

Value expertise but don’t defer

I was at a workshop where a man introduced himself like this: when I did my doctorate at Insert Ivy League University Here. Now there’s nothing wrong with establishing credentials in particular when they are relevant to the discussion, which in this case they were not. What he had done was to anchor the rest of the[…]