‘I don’t know’. Using uncertainty as a platform for growth

When ‘leadership’ is confused with ‘the need to know everything’ it can lead to cultures of bluff where people feel it’s more important to give a response (including a wrong one) than acknowledge doubt. Instead, these three simple words from a leader can establish a very different context: I don’t know. “I don’t know” puts the[…]

The myth that we have to ‘rise above’ emotion is corrosive

The myth that we have to ‘rise above’ emotion is corrosive. Where is emotion ‘kept’ such that we could disentangle from it? Emotions are complex biochemical events triggered by and that trigger internal and external reactions. There’s some evidence that specific molecules regulate certain emotions – oxytocin with empathy, serotonin with happiness  – although this is an emerging field[…]